Contact us

Sometimes it's nice to chat with a real human. Lucky for you real humans work at RTF and would be more than happy to give you a ring. Please enter your contact details below including the best number to reach you and a customer service representative will give you a call as soon as they can.
  • Support

    For assistance with purchased items or product-related queries, we recommend checking out our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?

Get in touch

We're available 24/7 to assist. Just let us know what we can help you with and we'll do our best.

We'll aim to get back to you within same business day.


Phone Support

Although most of our trade is online via our website, we do have three outlets across the US to make returns that bit easier for you.


Explore our knowledge base. 

We have a vast collection of articles covering various topics such as filters, ordering, shipping, and more. Please visit the knowledge base for more information.