A Message to Our Customers

Since the beginning of the COVID-19 pandemic, our team has been working tirelessly behind the scenes to ensure that we can continue to provide the level of service and support our customers expect.  We are committed to providing the same seamless shopping experience our residential and commercial customers have come to rely upon.

How We are Responding:

  • We are keeping our Associates safe by promoting remote work and practicing social distancing, as we remain fully functional to support your needs. (If you hear some little voices or barking in the background on a call, we hope you understand. Keeping customers happy is a family affair at RememberTheFilter.com.)

  • Our RememberTheFilter.com Representatives & Account Managers are available with normal business hours, and you can reach someone by phone at (866) 469-8556 or by email at support@rememberthefilter.com.

  • We are in close contact with our manufacturers and suppliers and are experiencing almost no stock and delivery disruptions with the exception of EZ Flow and MERV 13 rated filters which are in extremely high demand and still experiencing production delays. 

  • For up-to-date information on order status or to get help with your filters, please shop our site or contact the RememberTheFilter.com team.

  • Current Production Schedule

At RememberTheFilter.com, the health and safety of our associates is our top priority. These are challenging times, and we’ll get through them together. The RememberTheFilter.com team would like to offer our sincere thanks to our customers for trusting us with your indoor air filtration needs.


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